15% of deposit is required upon booking and balance payment is to be paid upon confirmation or minimum 14days prior to departure (whichever is earlier). If the full payment is not received 14days prior to departure, reservation will be cancel and the company has right to forfeit the deposit.
Please take note that the third bed would be roll out bed for the triple-share room.
It is customer’s responsibility to ensure that his/her international passport has a validity of at least 6 months from the date of return, the relevant visa, vaccinations and all necessary documents as required by the authorities of the country(ies)to be visited.
If there is the rejection of visa application and it is known to the company at least 30days prior to departure, full refund of travel package amount will be made after deduction of visa application fee paid to respective embassies.
Cancellation and Refund policy
The customer is allowed to cancel the reservation only in writing/email to avoid misunderstanding. However, cancellation fee will be apply and are indicated as below:
Cancellation fee per person
|14days and below||
100% Tour Fee
|15days to 29days||
50% Tour Fee
|30days and above||
The Company makes its best efforts to ensure no negligent and breach of any duty but it assumes no responsibility for injury, loss, accident, damage, theft, custom regulation, refusal of entry by immigration authorities resulting from improper travel documents, possession of unlawful items or irregularities that occur as a result of circumstances beyond its control.